HOMEKONG renovation website for Hong Kongers in the UK

A website to help Hong Kongers in the UK find renovation services.

My role: UI/UX designer
When: Oct to Dec 2023
Team: One designer, a sales manager, a project manager and one engineer
Status: Paused, not launched

Background

Since the BNO visa launched, many Hong Kongers have moved to the UK and rent or buy homes here. Many are unfamiliar with how renovation works in the UK.

What I found

I interviewed 20 Hong Kongers living in the UK. Three things were unclear to them.

Quotes

How quotes work.

The renovation process

What the steps are, from first contact to finished work.

Prices

What renovation costs in the UK.

What I designed

I designed the website screens: choosing a service, a three-step explanation of how it works, browsing and filtering, and an enquiry form.

HOMEKONG service selection screen — Choose a service

HOMEKONG how it works screen — How it works: register, submit your problem, select a builder

HOMEKONG browse and filter screen — Browsing and filtering

HOMEKONG enquiry form and confirmation — Enquiry form and confirmation

Outcome

The project paused when the investors parted ways, so the website was not launched.

Next project: Moonstar disinfection robot